DELIVERY WITH AUTOPRO

    At AutoPro, its now quicker and easier to shop how it suits you. Our online store is open 24 hours a day, 7 days a week. Simply place your order online for delivery straight to your door *

    *Participating Autopro stores only


    Steps to Purchase:
    1. Select your product
    2. Add to cart
    3. Select Delivery
    4. Enter your address details
    5. Pay
    6. Receive your goods
    It's simple, easy and convenient.

    Frequently Asked Questions

    For orders of $50 or less, you will be charged a flat rate delivery fee. However, if the cost to deliver the product to you significantly exceeds the delivery fee (for instance because you are located in a remote area or have placed an order for large or heavy products), we may contact you to discuss alternative arrangements. This may include cancelling or modifying your order.

    Simply place your order prior to 2pm Monday to Friday, and provided the item you have ordered is in stock, we will deliver your goods same day! Orders placed from 2:00 PM will be dispatched the next business day. Orders placed on Weekends will be delivered on Monday. Same day delivery may not be available on public holidays.

    Our delivery service is available up to 20km’s from participating Autopro stores.

    Autopro recommends all deliveries be shipped to a location where you will be in attendance to accept the delivery - preferably your home or work address.

    If we are unable to deliver to your nominated address, we will contact you to make alternative arrangements to deliver your goods at another time, which may not be same day.

    By purchasing from Autopro.com.au, you accept that if no-one is home at the time of delivery, your order will be left at your nominated delivery address if deemed safe by us to do so.

    Autopro will not be responsible for any loss or damage to a product after delivery has been made or for loss or damage caused by late delivery.

    All orders will be shipped from your nominated store.

    Whilst me make every effort to ensure orders are shipped on time and arrive on time, there may be some reasons why this cannot occur. These are listed below:

    • Stock Levels: Whilst the system should only allow the purchase of items which are currently in stock at each store, there may be on some instances of multiple customers purchasing the same instance in a short time frame which does not allow the website to update the stock levels in time to reflect actual available stock levels or particular items.

    • Incorrect Address details: If an address has been entered which we cannot deliver to, we may not be aware until such time the delivery driver is unable to locate the property. Whilst we do have an address checking system in place, there may be some occasions where it gets this wrong and cannot deliver to the address being entered. Therefore to avoid any potential issues it is important that that address entered is a real and deliverable address which currently is able to receive mail by Australia Post.

    • Security Checks: Our payment providers may hold payments on orders due to what they consider activity which needs to be verified with the payment account holder

    We accept that there will be times when a customer may need to return their purchase and we will try and accommodate these requests in line with relevant ACCC guidelines and store policies. Please contact your nominated store to arrange a refund.

    By default, the Order Confirmation email can be used as Proof of Purchase but is not a valid Tax Invoice for tax purposes. If you require a Tax Invoice, please contact your nominated Store of purchase and we will be happy to provide you with a PDF copy for your records.


    Delivery Terms and Conditions

    The Autopro Delivery offer may be unavailable on some or all products during major sales events and promotions.

    Autopro Online Delivery is available only to customers located within Australia.*

    During major sales events & promotions item/s in your Order may not be available. Autopro will contact you to discuss alternative arrangements.

    Any orders which cannot be fulfilled due to issues with the supplied address or are not collected from a collection point as stated on the 'Delivery Card' will be refunded minus the cost of the freight using the same payment method. Autopro will attempt to contact via phone and / or email prior to this occurring to advise that this will be taking place

    Autopro reserves the right to change or discontinue the Delivery service at any time, without notice.

    * Please view our FAQ's to determine if we deliver to your area